Table Of Content
- Q: What type of identification will I need to board the ship?
- Q: Why do I need a passport book?
- Q: Can I use my (Mariner’s Society, Crown and Anchor, Captain’s Club) earned perks? Can I gain points for this sailing?
- Q: Where can we smoke on the ship? Can I smoke on my verandah?
- Q: Should I download the Holland America Line Navigator App?
StarVista LIVE operates as a charter company contracting with the cruise lines up to two years in advance. Standard stateroom amenities (i.e. robes, yoga mats, sound systems, priority embarkation, etc.) are included as part of the StarVista LIVE cruise. The cruise lines occasionally offer new retail booking promotions (i.e. onboard credit, free internet, drink packages, dining packages, etc.) as enhanced amenities during certain periods of time for some cabin types. Unfortunately, not all the same promotional amenities and services options are available to StarVista LIVE under our contracted agreement and therefore we do not offer them as a standard part of the price of our cabins.
Q: What type of identification will I need to board the ship?
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All of these expenses are elective and none are required payments. Our goal is to provide the best entertainment experience for all of our guests, and we request that you treat all passengers and staff with respect. All seats have been assigned based on first come, first served basis. As is the case in any theater, you must sit in the seat that has been assigned to you. More information on nightly themes will be released approximately days prior to sailing and will be listed on our website.
Q: Why do I need a passport book?
Passports must not expire within six months after your date of travel in order to be considered valid. For further information and passport requirements, please visit If you have sailed with StarVista LIVE before, or are currently booked on one of our cruises, you already have an account, which can be accessed here. Spacious staterooms average 25% larger and private verandahs average 50% larger than on typical ships. View deck plans and room designs, then select your desired stateroom here. Relive the phenomenal era of the late '50s and early '60s on the Malt Shop Memories Cruise.
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Q: Can I use my (Mariner’s Society, Crown and Anchor, Captain’s Club) earned perks? Can I gain points for this sailing?
Many of our artists will be onboard the ship for the entire cruise. However, there may be some cases where an artist must join us during the trip or depart early due to schedule or other commitments. For this reason, passport cards will not be accepted to meet our travel requirements. A valid passport book is required for all travel outside of the United States.
Everyone should experience the sights, sounds and energy of this unique destination. Cabins are filling up quickly, so don't miss the boat and book now. Many cruises can seem like a huge corporate undertaking, while our cruises feel more like a family gathering. Warm and friendly and always someone available to help in any way we can, always someone there to answer any questions you may have. All seats will be numbered clearly with Malt Shop Cruise Seat Stickers, and ushers will be present to assist with any questions. For clarity, best available is defined as closest available seats to the front of the theatre.
StarVista LIVE will provide you with a booking number for use with the cruise line about days prior to sailing. That number will allow you to complete your online check-in, as well as reserve other options, such as shore excursions, restaurant reservations, spa appointments, internet and drink packages, etc. Per Holland America Line, all guests must check-in online for the Malt Shop Memories Cruise. You will be sent a unique booking number approximately days before the cruise. Once you have this, log in to hollandamerica.com to check in online. After you complete your online check-in, all guests must accept the Passage Contract and Risk Acknowledgment forms and complete the online check in at least 72 hours before embarkation.
There will be one Formal Night, and our nightly themes offer you a chance to dress up in theme-appropriate clothing most nights. Yes, you can earn points for sailing on the StarVista LIVE cruises. Unfortunately, you cannot redeem any earned perks through your cruise line membership. If you have questions regarding a specific perk or amenity, you are welcome to contact the cruise line directly. If you speak with the cruise line, please make sure they understand that you are trying to redeem perks on this full-ship charter.
Q: Should I download the Holland America Line Navigator App?
More information on how to download and use the app can be found here. There is a small selection of inside cabins that are priced at a special single rate. If those are sold out, single guests may reserve any other stateroom and the cost will be doubled (this is known as the “single supplement”).
We typically post the departure terminal approximately six weeks before the sailing. Please check back on our website on or around six weeks before sailing or look out for an email prior to departure for further instruction. Check for signs at the terminal entrance to confirm the ship location on embarkment day to confirm the ship’s location the day of.
Cigar and pipe smoking is permitted in the Designated Smoking Area. The smoking policy designates all interior space, including staterooms and casino, as non-smoking areas. Electronic cigarettes are allowed in staterooms (because they do not leave any residual odor) but cannot be used in public areas. Anyone who violates the ban on smoking in the staterooms will be charged a $250 cleaning fee.
If you do not see this button, this means that you have already accepted the terms and conditions. The first step in booking your cabin is to create a StarVista LIVE account here if you have not sailed with us in the past. This fully chartered sailing is sold directly by StarVista LIVE. Passengers who've sailed on the 2019 and 2021 cruise can enjoy advance access to purchase tickets before the general public.
Once you are issued your HAL Booking Number (approximately days prior to sailing) and check-in online, there will be a button to print your boarding pass and luggage tags. Please note, you cannot print your boarding passes until you check-in online through HAL. You can also access your boarding pass after checking-in online by downloading the Navigator App.
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